Privacy Policy

1. Introduction

Welcome to Easy3PL ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our warehouse management software and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company information
• Account credentials and authentication information
• Warehouse and inventory data you input into our system
• Payment and billing information
• Communications with our support team
• Usage data and analytics about how you interact with our services

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our warehouse management services
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With your consent or at your direction
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our users
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to certain processing activities
• Data portability
• Withdrawal of consent where processing is based on consent

To exercise these rights, please contact us at privacy@easy3pl.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

9. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: